Sign in with your "work or school, or personal Microsoft account." to authenticate your access to the workspace. Open the Secure File Exchange workspace by using the link provided to in the email from the Microsoft Support Professional. Secure File Exchange "Sign in" and capabilities
It contains a link that provides access to your Secure File Exchange workspace. If a file transfer is required to assist with the resolution of a support case, you'll receive an email messageĀ fromĀ a Microsoft Support Professional. Automatic permanent deletion of files 90 days after your case is closed, or sooner, at your request.Compliance with contractual, regulatory, and certification requirements.Restricted access to your files to only those Microsoft Support Professionals who are actively working on your case.The use of "work or school, or personal Microsoft accounts" for customer authentication.It has been independently verified as meeting the industry standards for security and protection of data. Secure file transfer and storage in the Azure public cloud.The main features of Secure File Exchange are as follows: The Secure File Exchange was built to enable the fast and secure transfer and storage of files. We recognize that these files may contain sensitive data and must be handled securely. When you work with Microsoft Support, it's frequently necessary to transfer files to help the troubleshooting process. Original product version: Azure Original KB number: 4012140 Summary This article provides information to help you fast and secure transfer files with Microsoft Support using Secure File Exchange.